Returns & Exchanges

At Powell Lacrosse, we stand behind the quality of our gear and want to ensure you are fully satisfied with your purchase. If your equipment isn't the perfect fit, you can return or exchange unused items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Gear

Pack your items securely in their original packaging, ensuring all tags are attached and the product is in new, unused condition.

3

Label and Ship

Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

4

Processing and Refund

Once our warehouse receives and inspects your return, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing